At Wildwaytravel, we are committed to providing exceptional travel experiences. We understand that sometimes plans change, and we want to ensure a fair and transparent process if you need to cancel or modify your booking. Please read our refund policy carefully to understand your rights and options.

1. Cancellations and Refunds

• Tour Cancellation by Us: In the unlikely event that we must cancel a tour due to unforeseen circumstances (e.g., force majeure, natural disasters, travel restrictions), we will offer you the choice of a full refund or a rebooking on a future tour of equal value. If no suitable alternative is available, we will provide a full refund to the original payment method.
• Cancellation by You: If you need to cancel your booking, the following conditions apply:
  • More than 30 days before departure: You may cancel your booking and receive a full refund, minus a processing fee of [specify fee amount, e.g., $50].
  • Between 15 and 30 days before departure: You may cancel your booking and receive a 50% refund of the total tour price.
  • Less than 15 days before departure: No refunds will be provided for cancellations made within 14 days of the tour departure date.
• Non-refundable Items: Certain items, such as special add-ons or non-refundable deposits (e.g., flight tickets, accommodation bookings), may not be eligible for refund. Please check the terms and conditions of your specific booking for details.

2. Changes to Bookings

Modifications: If you wish to modify your booking (e.g., change dates or transfer to a different tour), we will do our best to accommodate your request. Any changes made more than 30 days before the departure date are subject to a modification fee of [specify amount]. Requests for changes made less than 30 days before departure may incur additional charges depending on availability and the nature of the change.

3. Refund Process

If you are entitled to a refund, we will process it within 14 business days from the date of your cancellation request. Refunds will be issued to the original payment method used at the time of booking.

4. Travel Insurance

We highly recommend that you purchase travel insurance to protect your investment. Travel insurance can cover unexpected events such as illness, injury, or emergencies that may require you to cancel or alter your travel plans. Please check with your insurance provider for coverage details.

5. Contact Us

If you have any questions or would like to request a cancellation or refund, please contact us at info@wildwaytravel.com or +19104085239. We are here to assist you!

Legal Disclaimer

This Refund Policy complies with the applicable laws of the United States. However, some states may have specific consumer protection laws regarding refunds that could override certain provisions. Please refer to your local laws for more information.